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CMAC Conference Recording Terms and Conditions

Please read the following carefully to understand how we will deal with your order.

  1. THESE TERMS

    1. These are the terms and conditions on which CMA COLLABORATIVE UK LIMITED  ("we" “our” “us”) provide access to the video recording of the CMAC 2022 Conference (“Conference”) to the individual named in the relevant order (“you”).

    2. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide the recording to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us.

  2. WHO WE ARE AND HOW TO CONTACT US

    1. https://www.cmac.world (“Website”) is a site operated by us.

    2. We are registered in England and Wales under company number 12872782 and have our registered office at 21 New Square, South Horrington Village, Wells, Somerset, Somerset, United Kingdom, BA5 3JS.

    3. To contact us, please email admin@cmac.world or telephone our customer service line on 01761 856924.

  3. OUR CONTRACT WITH YOU

    1. Our acceptance of your order will take place when we email you to accept it (which will include order confirmation emails), at which point a contract will come into existence between you and us.

    2. We will assign an order number to your purchase and tell you what it is when we accept and fulfil your order. It will help us if you can tell us the order number whenever you contact us about your order.

    3. You are required to set up a customer account on our Website (“Customer Account”) to access any recording of the Conference.

  4. VIDEO ACCESS

    1. We are offering you digital access to the video recording of the Conference which will be accessible through your Customer Account for six (6) months from the date of purchase.

    2. You are not entitled to retain any access to the recording of the Conference after the expiry of this six month period.

    3. You must activate your access to the recording of the Conference within six months of the date of purchase by using the login details provided to you in the order confirmation email. If you do not activate your access within this six month period, you will not be able to access the video recording of the Conference and you are not entitled to replacement login details.

    4. Any login details provided by us for access to the video recording of the Conference are for the named individual in the order only. You are not permitted to share your login details to any other individual or organisation.

    5. If we suspect that you have shared your login details to another person or organisation we reserve the right to charge you for any additional access to the Conference.

    6. You must not download, save, print, copy, transfer or otherwise access the video recording in any digital form at any time, other than via our Website.

    7. You must not print off, copy, download, share or repost any part of the video recording of the Conference without our express written consent.

    8. By ordering and paying for video access, you are accepting and acknowledging that you do not have the right change your mind and receive a refund, unless the video recording of the Conference is faulty (see Clause 11).

    9. The content on our Website including without limitation the Conference is provided for general information only. It is not intended to amount to advice on which you should rely and is for guidance and education purposes only. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website and contained as part of the Conference.

    10. Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date and the Conference is current so far as we are aware as at November 2022.

  5. YOUR RIGHTS TO MAKE CHANGES

    1. You are not entitled to make any changes to your order for digital access to the video recording of the Conference.

    2. Digital access to the video recording is made available immediately and accordingly any order cannot be cancelled once ordered unless the digital access to the video recording of the Conference is faulty (see Clause 11).

    3. Unique login details will be sent to you via email. It is not possible to refund or revoke these bespoke login details.

  6. OUR RIGHTS TO MAKE CHANGES

    1. Minor changes to the products. We may change the video recording of the Conference:

      1. to reflect changes in relevant laws and regulatory requirements; and

      2. for necessary updates, fixes and technical points.

But we do not promise that we will do so since this is a video of a conference as at the date it was recorded.

    1. More significant changes to the products and these terms.

If we make more fundamental changes to the video recording of the Conference or these terms, you may then contact us to end the contract.

  1. PROVIDING VIDEO ACCESS

    1. Please note that you will not own any of the digital content of the recording of the Conference or any content comprised within the Conference. Digital content including without limitation the video recording is accessed as a licence to access and view the content, valid strictly for six months from the date of purchase for your own personal learning and education.

    2. We may need certain information from you so that we can provide you with access to the video recording of the Conference, for example, a valid email address. If you give us incomplete or incorrect information, we may contact you to ask for information, and/or end the contract in our discretion and Clause 10 will apply.

    3. We will not be responsible for providing late access to the video recording of the Conference if this is caused by you not giving us the information we need within a reasonable time of us asking for it.

    4. You will be required to enter an email address and password to create a Customer Account on our website where you will enter the login details referred to at clause 3.3 to access the video recording of the Conference.

    5. Access to the video recording of the Conference via the Customer Account is only available for access once the payment is confirmed by us.

  2. YOUR RIGHTS TO END THE CONTRACT

    1. If the video recording of the Conference is faulty or the video recording is misdescribed you may have a legal right to end the contract.

    2. If you want to end the contract because of something we have done or have told you we are going to do, see Clause 8.3.

    3. If you are ending a contract for a reason set out at 8.3.1 to 8.3.4 below the contract will end immediately and we will refund you in full for the video access to the Conference which has not been provided and you may also be entitled to compensation. The reasons are:

      1. we have told you about an upcoming material change to the video recording of the Conference or these terms which you do not agree to;

      2. we have told you about an error in the price or description of the video access to the recording that you have ordered and you do not wish to proceed;

      3. we have suspended access to the video recording of the Conference for technical reasons, or we notify you that we are going to suspend them for technical reasons, in each case for a period of more than 20 business days; or

      4. you have a legal right to end the contract because of something we have done wrong.

  3. HOW TO END THE CONTRACT WITH US

To end the contract with us, please let us know by email as above. Please provide your name, email address, telephone number and details of the order (including order number).

  1. OUR RIGHTS TO END THE CONTRACT

    1. We may end the contract for access to the video recording of the Conference at any time by writing to you if:

      1. you do not make any payment to us;

      2. you do not, within five (5) business days of us asking for it, provide us with information that is necessary for us to provide you with access for example, a valid email address; and

      3. you breach any other material term of this contract.

  2.  IF THERE IS A PROBLEM WITH THE VIDEO OR ACCESS

    1. If you have any questions or complaints about the product, please contact us by emailing us at admin@cmac.world.

    2. If the video recording or access to it is faulty you are entitled to a replacement access code/pass. “Fault” in this context refers to the digital content being corrupted, missing substantive parts or otherwise being similarly faulty.

  3. PRICE AND PAYMENT

    1. The price will be indicated on the order pages when you place your order. You must pay for access to the video recording of the Conference at the time of placing your order.

    2. If the product’s correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable to us and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid, and withdraw access to the recording.

  4. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

    1. If you are a business user:

      1. We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

      2. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

          1. use of, or inability to use, our site; or

          2. use of or reliance on any content displayed on our site.

    2. In particular, we will not be liable for:

      1. loss of profits, sales, business, or revenue;

      2. business interruption;

      3. loss of anticipated savings;

      4. loss of business opportunity, goodwill or reputation; or

      5. any indirect or consequential loss or damage.

    3. If you are a consumer user:

      1. Please note that we only provide our Website for personal education and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

      2. If defective digital content that we have supplied, damages a device or digital content belonging to you and this is directly caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

  5. HOW WE MAY USE YOUR PERSONAL INFORMATION

    1. We will only use your personal information as set out in our privacy policy [here].

  6. OTHER IMPORTANT TERMS

    1. We may transfer this agreement to someone else

      1. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

    2. How you may use material on our site

      1. We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it including without the Conference and all intellectual property rights contained therein. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

      2. You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

      3. If you print off, copy, download, share or repost any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

    3. We are not responsible for viruses and you must not introduce them

      1. We do not guarantee that our Website will be secure or free from bugs or viruses.

      2. You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

      3. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

    4. Which country's laws apply to any disputes?

      1. If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

      2. If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.